Bottom Line: “The availability of public charging stations is still an obstacle.”
In August, J.D. Power released its second annual Electric Vehicle Experience Public Charging Study. J.D. Power surveyed 11,554 electric vehicle and plug-in hybrid vehicle owners from January through June 2022.
The consumer research firm measured customer satisfaction with EV charging on a 1,000-point scale. According to respondents, charging at a public “level 2” charger is worse than it was last year, with satisfaction dropping to 633 from 643 in 2021. Meanwhile, satisfaction with the speedier DC (direct current) fast charger segment remained flat at 674.
“Not only is the availability of public charging still an obstacle, but EV owners continue to be faced with charging station equipment that is inoperable,” Brent Gruber, executive director of global automotive at J.D. Power, said in a statement. According to the survey, one out of every five respondents ended up not charging their vehicle after locating a public charger. And of those who didn’t charge, 72 percent indicated that it was due to the station malfunctioning or being out of service.
More information is located here. Questions? Contact NPGA President and CEO Steve Kaminski.
Related News
DOE Withdraws Boiler Rule
January 23, 2025
On Friday, January 17th, the Department of Energy (DOE) withdrew its Proposed Rule: Energy Conservation Standards for Consumer Boilers. DOE explain...
NPGA Files Suit Against DOE Rule on Tankless Water Heaters
January 23, 2025
On Friday, January 17th, NPGA, partner organizations, and 21 states filed an initial brief in our lawsuit challenging a Biden-era United State...
President Trump Issues Energy-Related Executive Orders
January 23, 2025
On his first day in office, Monday, January 20th, President Trump released dozens of Executive Orders. Most relevant to the propane industry ...