NPGA Introduces New Mutual Aid Agreement Resource

NPGA has released a new Sample Mutual Aid Agreement to help member companies prepare for and respond to emergencies, natural disasters, and other operational disruptions.

The agreement is designed as a voluntary, business-to-business framework that allows propane companies to assist one another when internal resources are exceeded while maintaining clear expectations around safety, liability, reimbursement, and customer protection.

NPGA developed the sample agreement in response to increasing interest from members seeking a more formalized and proactive approach to mutual aid. The resource provides a structured starting point that companies can customize to meet their specific needs, in consultation with their own legal counsel.

Key elements of the agreement include:

• Clear definitions of roles, employee status, and operational control
• Expense reimbursement and insurance requirements
• Liability and indemnification provisions
• Customer non-solicitation protections

The Sample Mutual Aid Agreement is now available on the member dashboard under the Supply & Logistics tab.